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Learn MoreFrequently Asked Questions
ACLS AI is an advanced cardiac life support assistant designed for healthcare professionals. It provides AI-powered ECG analysis and real-time ACLS protocol guidance. The app is intended for:
- Licensed physicians and nurses
- Emergency medical services personnel
- Medical students and residents
- Healthcare professionals in critical care settings
Important: This app is for educational and professional use only and should not replace clinical judgment or established protocols.
Our AI-powered ECG analysis achieves approximately 97% accuracy in rhythm identification based on extensive testing with clinical data and continuous machine learning improvements. However:
- Accuracy may vary based on image quality and clarity
- Results should always be verified through clinical correlation
- The app should supplement, not replace, professional ECG interpretation
- Always follow your institution's protocols for ECG analysis
Yes, ACLS AI is designed to be HIPAA compliant and implements comprehensive security measures:
- End-to-end encryption for all data transmission
- AES-256 encryption for data at rest
- Secure, HIPAA-compliant cloud infrastructure
- Access controls and audit logging
- Regular security assessments and updates
However, healthcare professionals remain responsible for following their institution's privacy policies and ensuring appropriate use of patient information.
ACLS AI offers both online and offline capabilities:
- Offline: ACLS protocols, guidelines, and basic references
- Online: AI-powered ECG analysis and advanced features
- Session data is stored locally and synced when connection is available
- Critical reference materials are always accessible offline
ACLS AI offers flexible subscription options:
- Free Tier: 3 ECG analyses per month, basic ACLS protocols
- Premium Monthly: Unlimited analyses, advanced features, priority support
- Premium Yearly: Best value with additional savings and exclusive features
Pricing varies by region and is displayed in the app. Educational discounts may be available for students and training institutions.
To report technical issues, please provide the following information:
- Device type and operating system version
- App version number
- Detailed description of the issue
- Steps to reproduce the problem
- Screenshots or error messages (if applicable)
Send this information to bugs@aclsai.com or contact us through the app's support section.
Currently, ACLS AI is available in English. We are working on additional language support including:
- Spanish
- French
- German
- Chinese (Simplified)
Language availability may vary by region. Contact us if you're interested in specific language support.
Contact Information
⚠️ Emergency Notice
ACLS AI is not intended for use in active emergency situations. In case of a medical emergency, immediately contact emergency services (911 in the US) and follow established emergency protocols.
📞 Support Response Times
- Critical Issues: Within 4 hours
- General Support: Within 24 hours
- Feature Requests: Within 3-5 business days
- Training Inquiries: Within 2 business days