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Learn how to use ACLS AI effectively with our comprehensive user guide and tutorials.

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Training Resources

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Frequently Asked Questions

What is ACLS AI and who should use it? +

ACLS AI is an advanced cardiac life support assistant designed for healthcare professionals. It provides AI-powered ECG analysis and real-time ACLS protocol guidance. The app is intended for:

  • Licensed physicians and nurses
  • Emergency medical services personnel
  • Medical students and residents
  • Healthcare professionals in critical care settings

Important: This app is for educational and professional use only and should not replace clinical judgment or established protocols.

How accurate is the ECG analysis? +

Our AI-powered ECG analysis achieves approximately 97% accuracy in rhythm identification based on extensive testing with clinical data and continuous machine learning improvements. However:

  • Accuracy may vary based on image quality and clarity
  • Results should always be verified through clinical correlation
  • The app should supplement, not replace, professional ECG interpretation
  • Always follow your institution's protocols for ECG analysis
Is patient data secure and HIPAA compliant? +

Yes, ACLS AI is designed to be HIPAA compliant and implements comprehensive security measures:

  • End-to-end encryption for all data transmission
  • AES-256 encryption for data at rest
  • Secure, HIPAA-compliant cloud infrastructure
  • Access controls and audit logging
  • Regular security assessments and updates

However, healthcare professionals remain responsible for following their institution's privacy policies and ensuring appropriate use of patient information.

Can I use the app offline? +

ACLS AI offers both online and offline capabilities:

  • Offline: ACLS protocols, guidelines, and basic references
  • Online: AI-powered ECG analysis and advanced features
  • Session data is stored locally and synced when connection is available
  • Critical reference materials are always accessible offline
What are the subscription options and pricing? +

ACLS AI offers flexible subscription options:

  • Free Tier: 3 ECG analyses per month, basic ACLS protocols
  • Premium Monthly: Unlimited analyses, advanced features, priority support
  • Premium Yearly: Best value with additional savings and exclusive features

Pricing varies by region and is displayed in the app. Educational discounts may be available for students and training institutions.

How do I report a bug or technical issue? +

To report technical issues, please provide the following information:

  • Device type and operating system version
  • App version number
  • Detailed description of the issue
  • Steps to reproduce the problem
  • Screenshots or error messages (if applicable)

Send this information to bugs@aclsai.com or contact us through the app's support section.

Is the app available in multiple languages? +

Currently, ACLS AI is available in English. We are working on additional language support including:

  • Spanish
  • French
  • German
  • Chinese (Simplified)

Language availability may vary by region. Contact us if you're interested in specific language support.

Contact Information

📧 General Support

For general questions and assistance

support@aclsai.com

🔒 Privacy & HIPAA

Privacy concerns and HIPAA compliance

privacy@aclsai.com

🐛 Bug Reports

Technical issues and bug reports

bugs@aclsai.com

🎓 Training & Education

Training resources and certification

training@aclsai.com

💼 Business Inquiries

Partnerships and enterprise solutions

business@aclsai.com

⚖️ Legal

Legal matters and compliance

legal@aclsai.com

⚠️ Emergency Notice

ACLS AI is not intended for use in active emergency situations. In case of a medical emergency, immediately contact emergency services (911 in the US) and follow established emergency protocols.

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